Help Center
Help Center
We're here to help you get the most out of your experience on Ultra House. Below, you'll find answers to the most common questions from both hosts and guests.
For Guests
How to book a property
Learn the step-by-step process to find and book your perfect accommodation
How to contact your host
Connect with your host before and during your stay
How to modify or cancel your booking
Understand cancellation policies and how to make changes to your reservation
How to leave a review after your stay
Share your experience and help other guests make informed decisions
For Hosts
How to list your property
Get started with listing your property and attracting guests
How to set pricing and availability
Manage your calendar, rates, and booking settings
How payouts work
Learn about payment processing, timing, and payout methods
Managing guest communication
Best practices for responding to inquiries and maintaining great relationships
Still need help?
If you can't find what you're looking for, reach out to our support team directly:
Or chat with us through your dashboard